My name is Janet Kaliku and I am a RCI member. Recently one of your employees by the name of Kela Mcburnie assisted me in locating and scheduling a resort reservation in Hawaii, using my power point and it was rather difficult to obtain, due to limited space. However, Kela’s aggressive and vigorous pursuit in helping us was successful because of her patience and consistence. We are scheduled in a very nice resort with all the accommodation and criteria meeting our expectation. My family are very happy and it could not have being possible without kela’s help.
I am writing this letter to your department, because it is important to acknowledge outstanding individuals who make a difference in the lives of families. Your company could not have made a better choice for an employee than kela and I am very thankful for her and your excellent selection of employees that truly cares. She is a wonderful asset to your company and to the many members that will be happy of service rendered under her supervision. Thank you very much for your time and cooperation.
I've been lucky enough to travel all my life, so obviously I've had to deal, and watch my parents deal with many travel agents/agencies. I can honestly say that the best service I've gotten is from Kela at Driftwood Vacations. The service was great. She patiently changed my arrangements over and over again as I had a hard time making up my mind. She never got frustrated, or pushy, and always took a friendly approach to helping me find what best suited my idea of what a great vacation should be. Driftwood delivered on all their promises and more. Kela followed up on how the vacation was once I was back, and was ready to help me book my next one! She even saved my parents a bunch of money by helping them find the best, and cheapest flights. Booking Power Point vacations with Kela from Driftwood was a real breeze!
When trying to book my power points I had no idea where to turn. I called and got Macele McBurnie's email address. Throughout the entire process she help answer all of my hundred questions and booked the rooms for me.
When we arrived to the hotel, there was so 26 of my closest family members I booked the rooms for all of us to have a nice long weekend. In all Macele reserved TEN rooms for me and my family. To my surprise when all of us arrived check in was smooth and there were no mistakes in our reservations even though they were extremely confusing.
I appreciate all the hard work, my family and I had a wonderful time.
Just wanted to write a quick note to let you know that we had a wonderful time at your resort. The Radisson Worldgate is a 1st rate hotel and timeshare and we would love to come back over and over again. Thanks again for a wonderful vacation.
Dear Kim. My wife Louise marched me right over to the computer to send our deepest gratitude for the Orlando hotel booking that you made for us. My wife said that you were unbelievably gracious. We do not use travel agents much but she vowed to contact you if ever we did need one. Thank you again, Merry Christmas. Art Dycke.